Our Grades
At EOL Online, we like to offer as wide a choice of product as possible and, to ensure you have a better understanding, we have a simple five point grading structure to guide you through your purchase.
New Retail
Direct from some of the world's largest manufacturers and distributors of high quality technology.
Will be supplied with the manufacturers own warranty
As New
These products will usually be from the following groups
- Overstock
- Where a company has over ordered equipment, it has been held in stock for replacements, spares or just in case
- These will be older models but will be unused, in original packaging and with all accessories
- Open Box
- Customer returns (non-fault)
- Cancelled Orders
- These will be older models but will be unused. These may not be in their original packaging and, some accessories may be missing but, these will be noted in the product description
Grade A Refurbished Products
The majority of our products will fall into this category, because we believe in the quality of the products and our processes, we will use many of these in our office rather than buying new kit!
- No broken/missing parts
- Minimal cosmetic marks, there may be the odd scuff/scrape/scratch on the casing
- Integrated keyboards and pointing devices may have some light “shine”
- Integrated screens will have no blemishes/scratches/pressure marks/dead pixels
- Supplied with appropriate UK power cable and/or adapter
- Monitors will also be supplied with an appropriate video cable
- We do not guarantee battery life on refurbished devices but all main batteries will hold a good charge (older batteries in older models tend to have a shorter runtime)
Grade B Refurbished Products
We will also offer, at a bargain price, some items that have slightly heavier signs of use. None of these will impair their functionality and they’ll also come at lower prices
- No broken/missing parts
- Moderate signs of use, scratches, small dents and dings
- Integrated keyboards and pointing devices may have more noticeable “shine”
- Integrated screens will have no blemishes/scratches/pressure marks/dead pixels
- Supplied with appropriate UK power cable and/or adapter
- Monitors will also be supplied with an appropriate video cable
- We do not guarantee battery life on refurbished devices but all main batteries will hold a good charge (older batteries in older models tend to have a shorter runtime)
Clearance
Every now and then, it is nice to have a little refresh of the stockroom. When we do this we’ll put some items in this area at even better prices than our usual splendid offers.
All information for the grade and warranty available on these items will be fully detailed with the individual product.